How might we provide a comprehensive and convenient one-stop-shop for wedding planning, connecting customers with hundreds of reliable wedding vendors and offering a range of services, deals, and prices all in one place?
Vendors: Any businesses or individuals who contribute to the planning and execution of a wedding event. These may include videographers, florists, or wedding planners.
Customers: Individuals seeking goods or services related to planning and executing a wedding event.
We reached out to businesses and individuals to understand the user pain points and internalize the end-to-end process of planning a wedding. We asked people we knew around us belonging to different educational, social, and financial backgrounds if they are willing to be part of this study and if they believe in this problem space. Similarly, we identified the hotspots of various wedding vendors in the city and talked to the business managers.
At the start of our interviewing phase with the customers, we selected participants male between 25-29 years of age since this is the average age by which a Pakistani gets married. However, we quickly realized we were targeting the wrong demographic. The primary decision-makers in wedding planning are the elders of the family.
We gathered the following insights:
One of the critical factors when choosing a wedding hall is the quality of food served by them. The hall owners invite potential customers to test food quality before finalizing the booking.
Customers do not invest many resources in wedding cards. Their primary expense is on the wedding venue.
Word-of-mouth plays a crucial role when selecting potential vendors. Customers always prefer traveling to the vendor offices and viewing physical samples of the goods.
With insights in hand, we started brainstorming on possible design alternates for a minimum viable product (MVP) that could assist us in validating our idea from actual customers. Moreso, we wanted to let the world know of our existence.
We named our startup after a famous Bollywood movie, Band Baaja Baraat (BBB). The movie is about the challenges two youngsters face when they start a wedding enterprise in India. Since the name has three words all starting from a ‘B,’ we chose to base our logo on the same premise. Similarly, we chose red color to display strong emotion of love and passion.
We created social media handles of BBB and started posting regularly. We decided to share our startup experience in the form of blog posts for the budding entrepreneurs to get inspired from our work.
In addition, we launched a fortnightly newsletter to keep our subscribers updated with the recent developments.
With vendors on board, we decided to launch our MVP to finally start serving our first customers. Abdullah and I settled on creating a static website and releasing a form for the customers to avail our services. Since we did not have any knowledge on how websites are made, I took up an online course on web development. Within a week, after quick iterations on the design, we launched the MVP.
Yes! But for a while…
We had started serving actual customers. We provided them with a tailored list of vendors according to their requirements, provided deals and discounts, accompanied them to wedding planners and wedding card outlets.
Despite the initial success, we had to shut down.
Our semester had taken off and we were finding it hard to manage the startup and our studies.
We were not getting enough customers as we had anticipated. We did not have enough time to market the product outside of our circle.
We did not have enough expertise at the time to develop a complete mobile/ web application.